Schedule:
9:00am
Registration and Breakfast.
9:30am - 10:30am
MARKET - How I Got Tired of Explaining ILLiad and Completely Rebranded Interlibrary Loan, Jillian Maruskin, Ohio Wesleyan University (Via Webex)
10:45am - 11:45am
IMPROVE - Panel Discussion on Improving Service:
Empire Library Delivery, Debby Emerson, CLRC
Evolution of a New Service, Linda Beins, FLLS
Buy or Borrow? Purchase Programs for ILL, Caitlin Finlay, Olin Library, Cornell University
Noon - 12:30pm
Moderated Open Forum- A.I.M. to be Resource Sharing Superheroes
12:30pm - 1:15pm
Lunch + ILL Superhero Photo op
1:15pm - 1:45pm
A Day in the Life of a Local Resource Sharing Superhero, Jai Blackburn, NYS Academy of Fire Science Library
2:00pm - 3:00pm
ASSESS - ILL Assessment at Hudson Valley Community College, Jennifer Acker, Hudson Valley Community College
3:15pm - 3:30pm 
