Communications: Being Understood

Nov 19, 2020, 10:00 am - 11:30 am


This online workshop is part 2 of a 2-part series. Feel free to attend either workshop or both. Register below to receive a link that will work for both workshops.


Part 2: Communications: Being Understood


We don't just receive information; we are also senders of information. In this webinar, we will consider how to use the preferred communication methods of our teammates, and how to seek compromises. Because of the dominance of email, we will discuss email best practices, and then consider best practices for social media (both as individuals and as representatives of our organizations). At the end of this workshop, you will have ideas for new practices to implement, as well as ideas for possible staff or community member training.


Speaker: Jill Hurst-Wahl is a consultant, speaker, writer, and educator, who understands the power of good communications. She is the president of Hurst Associates, Ltd. and professor emerita in Syracuse Unversity's iSchool. Jill began honing her own communication skills when sending a message from "here to there" was more difficult and time-consuming than today. As technology changed, she worked on adapting to our changing communication practices. Through it all, she has realized that what good communication is has remained true. She enjoys sharing those truths with others and helping people become better communicators.


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