New to SCRLC?

 CANCELLATION-REFUND POLICY

If SCRLC cancels an event (for any reason), all registrants who have paid will be notified and will receive a full refund.

If you pay, but cannot attend an event, you can call or email us at least 5 business days in advance for a full refund or send a substitute (Just let us know.)

If you pay, and notify SCRLC of cancellation 4 business days in advance, you will be issued a credit voucher.

If you pay, but do not notify SCRLC of cancellation 5 business days in advance and do not attend, a recording (if available) will be sent to you after the session, but no refund can be made.

If you do not pay, do not notify SCRLC of cancellation 5 business days in advance, and do not attend, an invoice for the registration fee will be sent to you. A recording (if available) will be mailed to you once payment is received.


You may cancel your registration by either:

  • Clicking on the link in your confirmation email
  • Calling our office at 607-273-9106, x201 or x205

Contact Us

 Email  1300 Dryden Road, Ithaca, NY 14850

 (607) 273-9106

 Office hours: Monday-Friday, 8:30 am - 4:00pm

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