If SCRLC cancels an event (for any reason), all registrants who have paid will be notified and will receive a full refund.

If you pay, but cannot attend an event, you can call or email us at least 5 business days in advance for a full refund or send a substitute (Just let us know.)

If you pay, and notify SCRLC of cancellation 4 business days in advance, you will be issued a credit voucher.

If you pay, but do not notify SCRLC of cancellation 5 business days in advance and do not attend, a recording (if available) will be sent to you after the session, but no refund can be made.

If you do not pay, do not notify SCRLC of cancellation 5 business days in advance, and do not attend, an invoice for the registration fee will be sent to you. A recording (if available) will be mailed to you once payment is received.

You may cancel your registration by either:

• Clicking on the link in your confirmation email

• Calling our office at 607-273-9106, x201 or x205